Xerina Cream

Shipping Policy Shipping & Processing Time Order Processing: Orders are processed within 1 business days. Shipping Duration: Delivery timelines vary by shipping method and destination. Shipping Methods & Costs The following table outlines shipping costs and estimated delivery times for different locations: Shipping Name Cost Delivery Time Country Standard Shipping (UK) Flat 5 - 7 days United Kingdom Priority Shipping (UK) £5.99 3- 6 days United Kingdom Shipping Notifications You will receive an email notification once your order is shipped. The email will contain a tracking number and a link to track your shipment. Ensure that contact@vamzn.co.uk is added to your email contacts to avoid missing important updates. International Shipping We use Royal Mail, Evri, Shiprocket, and India Post (Express Mail Service) for global orders. Estimated delivery time: 5 to 7 business days (priority) or 3 to 6 business days Royal Mail International. Customs & Duties: Buyers are responsible for any applicable import duties and customs taxes. For the UK: No customs duty is charged for shipments under £135. Orders above this may be subject to import VAT and customs duties. Packaging & Claims All orders are securely packed to prevent damage. If your package is damaged or tampered with, do not accept the delivery. If items are missing or the order weight is incorrect, report it within 24 hours of delivery. Claims filed after this period may not be eligible for reimbursement. Return & Refund Policy We do not accept returns for perishable items. Refunds for damaged or incorrect shipments are processed after investigation. Refunds for missing items are granted only if discrepancies are reported within 24 hours. Address Information Return Address: 128 City Road, London, United Kingdom, EC1V 2NX Shipping Warehouse Address: 4-42-311, Asbestos Colony, IDPL, Balanagar, Hyderabad, 500037, Telangana, India Contact Us : Live Chat : Available 24/7 Email : Contact@vamzn.co.uk